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Free shipping for orders over $70

Return and Refund Policy

Thanks for shopping at Batterymate.

If you are not entirely satisfied with your purchase, we're here to help.

There's no reason to worry about your purchase from us!

If you purchase from us and fail to meet your expectations for any reason, you can return the item. Please contact us by email and we'll let you know how to send your merchandise back.


You have 30  calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.


DO NOT THROW AWAY ANY PACKAGING included with your merchandise, such as boxes, instruction manuals, or promotional materials. Look the items over carefully for cosmetic damage. 

Unopened Merchandise and Opened, As-New Merchandise

Any merchandise that is unopened and in the original packaging may be returned to us within 30 day. If the merchandise was opened, it must be returned in as-new condition, including the original box and all other original packaging, manuals, and accessories. When the return is received, we will refund the purchase price.

Defective Merchandise

For any product purchased from us to be determined defective it must be returned to us within the specified period and terms. Product warranty begins on the date of purchase. 

Merchandise that has been Modified

Any modifications done to any merchandise voids the warranty.

Shipping Discrepancies

Shipping discrepancies must be reported within 5 business days of delivery.

Shipments Damaged in Transit

Any item(s) damaged in transit must be reported to us within 5 business days of delivery. All original packaging must be held with the damaged item(s).


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will inform you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


If your refund is approved. We will reimburse you for paying the shipping costs for returning your item. 

Contact Us

If you have any questions on how to return your item to us, please contact us.

Based on 6999 reviews
Dyson battery

Good product and fast delivery


Thank you for your prompt service I am very happy, it came within a week and is working well 😊

Enjoyable product

Delivered in a timely manner, simple installation by cloning the code from my original remote. Would definitely recommend a satisfactory solution to my garage door.

Lighter adapter

Very good
Works well


Great service, thank you got my product very quick

- The cable didn't work
+ Quick delivery time

Replace Battery for Dyson stick vacum

So far so good, works since Ive changed the batteries and is recharging well.

Old phone revival

New battery old phone, new again, happy days

4 x HEPA Filters for Dyson Cyclone V10 SV-12 Vacuum Cleaners


Happy with the service and product 😊

Great job

Purchased a Dyson battery and filter pack. All fitted and very happy with the service

Very pleased with Video Capture Device

The device is easy to use and produces a great result.

Dyson spare battery

Arrived quickly and was great. Does the job.

It is not brushless as promised

The saw you sent me is not brushless

Dyson replacement battery

Arrived quickly and worked perfectly! Thoroughly recommend.

Good price, good battery and good service.

8 Ton Hydraulic Terminal Crimper Cable Wire Force Tool Kit 9 Die 4mm-70mm

Prompt service

Very good service, prompt delivery at the right price.

This vacuum cleaner stand and docking station is great value for money

Fit Ryobi but not great value

Bags work fine, fitting the nozzle inside my Ryobi outdoor vacuum. However, they are half the size of the ones I get from Bunnings at a similar price, so I will buy from Bunnings next time.

Gift Cards

Buy Gift Card $10 - $500

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