Shipping Policy

Thank you for visiting Batterymate.  Please see below for our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 24 hours and shipped within 2-6 business days as standard.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

AustPost Standard

2-6 business days

Free over $69.99

AustPost Express

1-3 business days

Additional fee applies

*Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been dispatched containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Batterymate is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you received your order damaged, please contact us.

Ensure you keep all packaging materials and damaged goods before filing a claim.

Carrier Delivery Programs

Australia Post Shipping offers services to manage all of your deliveries.

These services offer up-to-day delivery alerts, delivery date or address changes, online package signing, delivery instructions, and more.

International Shipping Policy

International shipping only case by case basis.